Privacy notice for Australian website visitors

Who we are

Hicomply Limited is a UK company and is responsible for the Hicomply website and the personal information described in this notice. This notice explains how Hicomply handles personal information collected from people in Australia through the website and related sales, marketing and support communications. Hicomply does not represent that it has an Australian legal entity.

Information we collect

We may collect personal information that you provide when you request a demonstration, contact us, subscribe to communications, attend an event or otherwise interact with us. This can include your name, business contact details, job title, organisation, enquiry and communication preferences. We may also collect technical and usage information through the website, including IP address, device and browser information, pages viewed, page interactions and information collected through cookies or similar technologies where applicable. We may receive information from publicly accessible sources and from service providers or other third parties where permitted by law.

Why we collect, hold, use and disclose personal information

We use personal information to respond to enquiries, arrange demonstrations, provide and improve our services, communicate with you, maintain security, understand website use, manage our business and meet legal obligations. We may use personal information to provide relevant marketing communications where permitted by law. You can opt out of marketing at any time by using the unsubscribe link in a message or by contacting us.

Collection notice for Australian visitors

When you submit a website form, Hicomply Limited collects the details you provide to respond to your enquiry, arrange a demonstration and send relevant communications where permitted. We may disclose personal information to service providers and business partners that help us operate the website, manage sales and marketing activities, provide customer support, secure our systems or deliver our services. This notice explains how to access or correct your information, make a privacy complaint and opt out of marketing.

Overseas handling and disclosure

Hicomply is UK headquartered. Personal information collected from Australian website visitors may be handled in the United Kingdom and the United States. Before making an overseas disclosure, Hicomply will take reasonable steps appropriate to the circumstances to ensure that an overseas recipient handles the information in a manner consistent with applicable Australian privacy requirements, unless an exception applies.

How we hold and protect information

Hicomply takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We retain personal information for as long as reasonably necessary for the purposes described in this notice, to meet legal, accounting or reporting requirements, or to manage and defend legal claims. We then delete, de-identify or otherwise securely manage the information as appropriate.

Access, correction and complaints

You may ask to access or correct personal information that Hicomply holds about you, subject to applicable law. If you have a privacy question, access or correction request, or complaint, contact [email protected] and provide enough information for us to identify the issue and respond. We will investigate privacy complaints and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Changes to this notice

We may update this notice from time to time. The current version will be published on this page.

Contact: [email protected]

Australia privacy notice last updated: 18 September 2026