August 30, 2023

SOC 2 Audit Process

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So, you’ve decided to work towards SOC 2 compliance for your organisation. Your management team is on board and you’re designing your controls.

When your organisation is ready, the final step before receiving an unmodified opinion (aka a ‘pass’) is your SOC 2 audit. The subsequent report from your auditor shows your current and future clients that you’re SOC 2 compliant and take information security seriously.

But what’s involved in the audit? We’ll walk you through the SOC 2 audit process.

Firstly, What Is A SOC 2 Audit?

SOC 2 is an information security framework designed to demonstrate that your organisation adheres to security best practices when safeguarding client information. The SOC 2 audit involves an external auditor, a Certified Public Accountant (CPA), evaluating the effectiveness of your business or organisation’s controls for managing and protecting its services and data.

The audit assesses five sets of organisational controls:

  • Security;
  • Availability;
  • Processing integrity;
  • Confidentiality;
  • Privacy.

These controls are based on the American Institute of Certified Public Accountants (AICPA) 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy. Not all controls are applicable to every business, so each SOC 2 audit is dependent on an organisation’s processes and offering. Security is the only mandatory criteria.

The result of the audit is released as part of a SOC 2 report.

What Is The SOC 2 Audit Process

The SOC 2 audit process can be broken down into five stages:

  • Audit scope review – this is where the auditor will review the scope before they begin the audit, to ensure the scope that your organisation has defined is clear and accurate.
  • Project timeline – in line with the scope of the audit, the auditor will then define a project timeline and share a project plan with you.
  • Security control testing – the auditor will test the security controls for design and operating effectiveness.
  • Recording results – during this part of the process, the auditor will document the results they have seen.
  • Final report – your organisation will receive the client report, which will include an evaluation of the controls and a final opinion on the organisation’s information security in line with the Trust Services Criteria principles your management team has chosen to address.

You can view an example SOC 2 audit report from the AICPA.

How Long Does A SOC 2 Audit Take?

As SOC 2 audits are tailored to the individual organisation, the amount of time it takes to complete a SOC 2 audit varies considerably. The audit scope and the amount of controls the auditor needs to review both impact the timeframe for an audit process, but you can expect your audit to take between two months to five months.

Of course, this timeframe doesn’t include the time it takes the organisation to prepare for the audit, which could take anywhere from six to twelve months.

Achieving SOC 2 With Hicomply

One of the most time-intensive processes in preparing for SOC 2 is building out your security policies and procedures in line with SOC 2 and Trust Services Criteria requirements.

This is a quick and easy task on the Hicomply platform, where you can automatically populate your policies and procedures from our templates, automatically generate risk assessments, automatically update documentation and, you guessed it, automatically send reminders to staff when tasks need to be completed.

Hi, automation. Goodbye, painstaking hours of policy-writing, manual risk assessments and chasing your team to do the tasks you’ve assigned to them.

With the Hicomply platform and the additional support of our customer success team should you need it, you can achieve SOC 2 compliance in half the time, and then upload your final report to the Hicomply platform.

Ready to say hi to automation, convenience and new customers, and wave goodbye to wasted hours and hundreds of unnecessary emails? Get in touch with team Hicomply.

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Risk Management

Identify, assess, and mitigate security risks with an integrated risk register.Hicomply’s automated risk management software maps controls across ISO 27001, SOC 2, and NIST frameworks — helping teams track risk treatment plans, assign ownership, and monitor real-time compliance status.Build a resilient ISMS that reduces audit findings and demonstrates continuous improvement.

Compliance Reporting

Generate instant, audit-ready compliance reports across multiple frameworks — from ISO 27001 and SOC 2 to GDPR, DORA, and NHS DSPT.Automated evidence collection and built-in dashboards provide a single source of truth for your compliance posture, saving weeks of manual work during audits.

Policy Management

Centralise, version, and publish all your information security policies in one place.Hicomply automates approvals, reminders, and distribution, ensuring your ISMS documentation stays current and aligned with frameworks like ISO 42001 and NIST CSF.Say goodbye to outdated PDFs — manage policies dynamically and maintain full traceability.

Incident Management

Capture, investigate, and resolve security incidents with structured workflows and automated evidence trails.Hicomply integrates with ticketing tools like Jira, Zendesk, and Azure DevOps to streamline incident response and link findings to risk and control updates — a key step for SOC 2 Type II readiness.

Audits and Assessments

Simplify internal and external audit preparation with built-in audit templates and automated task assignments.
Hicomply’s audit management platform aligns with ISO 27001, ISO 9001, and ISO 14001, giving teams a clear overview of control effectiveness, audit evidence, and corrective actions — all from one dashboard.

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