Audit-ready in months. Audit-ready every month after that. 100% pass rate across 15 live frameworks including SOC 2, ISO 27001, ISO 42001, GDPR and NIST CSF. Automated gap analysis when you add the next, and a dedicated ISO implementer on every plan.
| ISMS.onlineStandard physical |  | |
|---|---|---|
| Compliance approach | Document-management-first ISMS, 21 years old, UK-based. Anti-over-automation positioning. 2,000 customers. | Compliance by design — software plus dedicated lead-implementer. Designed for all controls across a business not just technical. |
| ISO 27001 depth | Strong: full ISMS workflow, asset inventory, risk register, controls and docs. Assured Results methodology is rigorous. | ISMS-native: automated Statement of Applicability, dynamic mapping across all 93 controls. |
| Native integrations | Present but not core. | 300+ agentless across HR, ticketing, file storage, IDP and the business tools customers actually run. |
| Frameworks live | ISO 27001 primary; SOC 2 supported; ISO 42001 via shared management clauses. NHS DSPT, DORA, CAF and Cyber Essentials not explicitly discussed. | 15 Tier 1 frameworks live, plus ISO 27701 and ISO 22301 quick-to-activate and custom options available. See full coverage below. |
| Cloud monitoring | Present but not core. | Deliberate non-feature. Pulls AWS Security Hub / Azure Defender output as evidence rather than duplicating monitoring — the tools you already pay for stay in place. |
| Non-IT controls (people, physical, suppliers) | Deep asset inventory, physical, people and incidents. | First-class workflow for the 63% of ISO 27001 that isn't technical — organisational, people, and physical controls. |
| Implementation support | Heavy hand-holding: weekly AM sessions for first 5-6 weeks. Live UK chat 9-5, respond within 2 minutes. | Dedicated lead ISO implementer included on every plan, not capped at four weeks. Same person across the full lifecycle. |
| Continuous audit readiness | Methodology-led; less Controls-Monitor-style automated rolling audit. | Controls Monitor: three automated tests (procedures, documents, evidence), live audit-readiness score, rolling internal audit. |
| Time to audit-ready | No promised timeline: zero rush, methodology-led pace. | ~3 months: 1 month setup, 2 months evidence collection. |
| Pricing transparency | £5K/year standalone for startup; bundled with Tempo Audits £6.5K Y1 / £7.5K Y2 / £8.5K Y3 all-in. | Flat-priced based on frameworks, unlimited users, multi-year and startup discounts. No renewal surprises, no hidden modules. |
| Audit pass rate | Not published. | 100% — a process outcome, not an automation claim. |
| G2 sentiment | Pros: ease of use, responsive support, helpful support. Cons cluster around UX friction: navigation, interface and learning curve. | Modern UX, AI-assisted workflows and included practitioner consulting. Zero pricing, contract, renewal or support complaints in top 5 cons. |
| Framework | ISMS.online | Hicomply |
|---|---|---|
| ISO 27001 | ✓ | ✓ Native |
| SOC 2 | ✓ | ✓ Full |
| NIST CSF | ✓ | ✓ Full |
| GDPR | ✓ | ✓ Full |
| UK GDPR & DPA 2018 | Implied via GDPR | ✓ Native |
| ePrivacy Directive | ✗ | ✓ Full |
| PCI DSS | ✓ | ✓ Full |
| ISO 42001 (AI) | Via shared management clauses | ✓ Full |
| NHS DSPT | ✗ | ✓ Full |
| DORA | ✗ | ✓ Full |
| CAF | ✗ | ✓ Full |
| Cyber Essentials / CE Plus | ✗ | ✓ Full |
| ISO 9001 (quality) | ✗ | ✓ Full |
| ISO 14001 (environmental) | ✗ | ✓ Full |
| ISO 45001 (safety) | ✗ | ✓ Full |
| ISO 27701 (privacy) | ✗ | Tier 2 — quick to activate |
| ISO 22301 (business continuity) | ✗ | Tier 2 — quick to activate |
Audit pass rate
Frameworks live
Per-seat fees
Agentless integrations
Same philosophy. Modern execution. No cheap shots.
Whether you're in the market for a compliance platform or migrating from ISMS.online, we map what you have, reuse what still stands, and get you audit-ready in 4-12 weeks with a lead ISO implementer.
Hicomply has completely transformed the way that we manage our ISO27001 certification. We purchased Hicomply a few months before our re-certification was due. Zoe worked with us to set up everything up and show us how to use the platform most efficiently. She has been an amazing support to myself and my colleague as we navigated through this process.
"Implementing Hicomply has streamlined our compliance processes, making it more efficient to manage and maintain our ISO certifications. The platform's intuitive design and comprehensive features have been instrumental in enhancing our operational excellence."
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“The things that we've seen this product and service deliver has far exceeded what we originally thought we would get from it."
FormusPro achieved ISO 27001 certification in under six months. Less than half the typical timeline predicted by other providers.
Hicomply stands out with its intuitive interface and a truly streamlined approach to compliance management. The automation of tedious tasks has saved our team countless hours.
Hicomply delivers a refreshingly streamlined experience in compliance management… What truly sets them apart is their outstanding support.
From start to finish, the service and engagement from Hicomply has been fantastic… Whenever we had any questions, the team were always on hand to offer advice.
Hicomply has reduced our compliance preparation time by over 50%, ensuring we’re always audit-ready. It’s a game-changer for maintaining trust with clients.
I have found Hicomply to be incredibly useful as a platform for a new company… it has taken the stress out of our hands.
Organization at its finest. A great sorting system—I can easily find new articles that I need to review with a click.
FormusPro achieved ISO 27001 certification in under six months. Less than half the typical timeline predicted by other providers.
Hicomply stands out with its intuitive interface and a truly streamlined approach to compliance management. The automation of tedious tasks has saved our team countless hours.
Very interactive, not boring at all. It’s straight to the point and teaches you things in an interactive way.
Hicomply delivers a refreshingly streamlined experience in compliance management… What truly sets them apart is their outstanding support.
Easy to use and straightforward for confirming you’ve read the necessary documents. The dashboard lets you see what your direct reports have completed.
Possibly the most helpful feature about Hicomply is the UI itself—user-friendly and easy to use without over-complicating things.
Hicomply has helped our business automate and simplify our compliance… No more checking shared drives or the intranet.
Great app for ISO implementation and auditing—task managing, informative dashboard, intuitive to implement.
Easy way to track compliance learning. A simple product that makes keeping up to date with policy changes simple.
“The real benefit of Hicomply, as far as I’m concerned, is twofold: the software and the personnel. It’s an all-encompassing tool that consolidated everything and enabled us to deliver on our commitments with confidence.”
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Hicomply is particularly user-friendly for someone unfamiliar with this type of software… It’s making us more organised.
Very interactive, not boring at all. It’s straight to the point and teaches you things in an interactive way.
Easy to use and straightforward for confirming you’ve read the necessary documents. The dashboard lets you see what your direGreat app for ISO implementation and auditing—task managing, informative dashboard, intuitive to implement.ct reports have completed.
Easy way to track compliance learning. A simple product that makes keeping up to date with policy changes simple.
Startup standalone
£5,000/year standalone.
Tempo Audits bundle
£6,500 Y1 / £7,500 Y2 / £8,500 Y3 all-in.
Contract shape
Annual contracts; 3-year certification cycle common.
Startup deposit
Deposit sometimes required for startups due to churn risk.
Commercial fit
Transparent pricing; modern AI and automation features are still roadmap-dependent.
ISMS.online G2 sentiment
Cons cluster around UX friction: navigation, interface and learning curve.
Three published tiers
Essentials / Professional / Enterprise.
Unlimited users
Included on every plan.
Transparent, per framework pricing
Flat, framework-based pricing.
Dedicated lead ISO implementer
Included on every plan.
No renewal surprises
Multi-year options with discounts.
Hicomply G2 sentiment
Modern UX, AI-assisted workflows and included practitioner consulting.
A clear verdict for buyers comparing proven ISMS methodology with modern automation and UX.
ISMS.online fits the Compliance Director or Head of Information Governance at a 200-1,000+ employee, process-driven, document-heavy UK organisation. Values 21 years of category history, deep asset inventory and risk register depth, and is suspicious of automation-first vendors.
Hicomply fits the same user-profiles: CISO, Head of Compliance or Head of InfoSec at 200-1,000 employees, where the team also wants modern automation, cross-framework intelligence, AI-assisted workflows, and UX maturity ISMS.online's roadmap is working towards but has not shipped.
Cross-framework intelligence: implement once, satisfy ISO 27001 + SOC 2 + GDPR + DORA. AI-assisted workflows shipping today. UX with fewer learning-curve complaints. Modern dashboards that update without manual entry tedium.
Planning an audit? These will help.
For anything else, just ask.
ISMS.online is a UK-based ISMS and compliance management platform with 21 years in the category and roughly 2,000 customers. It is document-management-first, strong on ISO 27001 methodology, and deliberately cautious about over-automation.
Its lead auditor talks about how you can't fully automateISO 27001, and we agree. The difference is execution: Hicomply automates the useful work around the human judgement, including Controls Monitor, AI-assisted mapping, and live audit-readiness signals.
£5,000/year standalone startup pricing and a Tempo Audits bundle at £6,500 in year one, £7,500 in year two, and £8,500 in year three. Annual contracts and 3-year cycles are common.
They've just hired a CTO and seven developers to specifically ship AI features on a 3-9 month roadmap. Hicomply's AI suggester for policy mapping, AI-assisted control mapping, and automated gap analysis are live today.
Yes. Hicomply also includes these as standard, alongside ISO 27001, SOC 2, GDPR, NIST CSF , ISO 42001 and many others.
It depends on the buyer. ISMS.online is strong for document-heavy UK organisations that value mature ISMS methodology and hands-on support. Hicomply is the stronger fit when the same ISMS depth needs modern UX, cross-framework intelligence, AI-assisted workflows, and continuous audit readiness.
Choose Hicomply when you want ISMS depth plus modern automation: Controls Monitor, cross-framework mapping, AI-assisted workflows, live dashboards, unlimited users, and a dedicated lead ISO implementer included on every plan.
The useful comparison is pricing shape, not who is “cheapest.” ISMS.online publishes startup pricing and Tempo Audit bundles, while Hicomply uses flat, framework-based pricing with unlimited users and dedicated consulting included, so you are not penalised as you grow.
See how modern GRC, cross-framework intelligence, AI-assisted workflows and included practitioner consulting build on a serious ISMS philosophy.
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