July 24, 2023

ISO 27001:2022 Requirements: Clause 9.1 Monitoring, Measurement, Analysis and Evaluation

This version of clause 9.1 is applicable to both ISO 27001:2022 and ISO 27001:2013, and details the need to continually monitor and measure the effectiveness of the information security management system.

By
Full name
Share this post
https://www.hicomply.com/en-us/hub/iso-27001-clause-9-1-monitoring-measurement-analysis-evaluation
A woman smiles while using a tablet, surrounded by digital notifications and a data chart.

The role of this clause is to evaluate the information security performance by monitoring and measuring data security activities, and the efficiency of the organisation’s ISMS.

{{snapshot}}

Clause 9.1 at a glance

  • Clause 9.1 evaluates information security performance by monitoring and measuring the efficiency of the ISMS.
  • The organisation decides which processes and activities to monitor — the controls within the ISMS scope.
  • Chosen methods must produce comparable, reproducible and valid results.
  • It sets the intervals for monitoring and names who is responsible, as part of the wider ISO 27001 requirements.

{{/snapshot}}

For evaluation of these processes, procedures and functions that are protecting the intended information, the organisation must decide which processes and activities must be monitored and measured. This includes the information security processes and controls established within the scope of ISMS.

Methods must be determined by the organisation to monitor, measure, evaluate and analyse, all to ensure the outcome will be valid. The methods selected should produce comparable and reproducible results to be considered valid.

DecisionRequirement
What to monitorThe processes, activities and controls established within the ISMS scope.
How to measureMethods that produce comparable, reproducible and valid results.
When to measureIntervals set by the organisation according to its size and type.
Who is responsibleSenior leadership assigns responsibility for monitoring, and for evaluating the results.

The organisation must decide when this monitoring and measuring happen. It can be performed at different intervals determined by the organisation. These intervals are different for every organisation, as they depend upon the size and type of organisation. Senior leadership, or whoever is responsible for the ISMS, should determine who is responsible for the monitoring and measuring process on an ongoing basis.

After each iteration of the monitoring and measurement process, the organisation must determine how the results gathered can be evaluated or by whom they will be evaluated and analysed.

{{snapshot}}

Turning data into evidence

  • After each cycle, decide how and by whom the results are evaluated and analysed.
  • Keep all related documents in documented form as evidence.
  • Use that evidence to judge information security performance and ISMS effectiveness; see related clauses in the ISO 27001 hub.

{{/snapshot}}

All the related documents must be kept in documentation form, and the organisation should use this evidence to evaluate the information security performance and the effectiveness of the information security management system.

{{snapshot}}

From the Hicomply team

Monitoring only earns its keep when the numbers are trustworthy and always to hand. Rather than pulling metrics together for each review, capture them continuously so trends in performance surface early and evidence is ready the moment an auditor asks. Our platform tour shows how, and you can try our free compliance tools to get started.

{{/snapshot}}

Risk Management
Compliance Reporting
Policy Management
Incident Management
Audits and Assessments

Ready to Take Control of Your Privacy Compliance?

See how Hicomply can accelerate your path to CAF compliance in a 15-minute demo.

Risk Management

Identify, assess, and mitigate security risks with an integrated risk register.Hicomply’s automated risk management software maps controls across ISO 27001, SOC 2, and NIST frameworks — helping teams track risk treatment plans, assign ownership, and monitor real-time compliance status. Build a resilient ISMS that reduces audit findings and demonstrates continuous improvement.

Compliance Reporting

Generate instant, audit-ready compliance reports across multiple frameworks — from ISO 27001 and SOC 2 to GDPR, DORA, and NHS DSPT.Automated evidence collection and built-in dashboards provide a single source of truth for your compliance posture, saving weeks of manual work during audits.

Policy Management

Centralise, version, and publish all your information security policies in one place.Hicomply automates approvals, reminders, and distribution, ensuring your ISMS documentation stays current and aligned with frameworks like ISO 42001 and NIST CSF.Say goodbye to outdated PDFs — manage policies dynamically and maintain full traceability.

Incident Management

Capture, investigate, and resolve security incidents with structured workflows and automated evidence trails.Hicomply integrates with ticketing tools like Jira, Zendesk, and Azure DevOps to streamline incident response and link findings to risk and control updates — a key step for SOC 2 Type II readiness.

Audits and Assessments

Simplify internal and external audit preparation with built-in audit templates and automated task assignments.
Hicomply’s audit management platform aligns with ISO 27001, ISO 9001, and ISO 14001, giving teams a clear overview of control effectiveness, audit evidence, and corrective actions — all from one dashboard.

Staying Compliant
IT and Services
Growth